A Campaign is the sequence of screens that your customer will go through after they click on a button on the kiosk screen of the OnSpot Social app.
You can present up to 3 Campaign choices for a customer to choose from on the app's home screen. A business that wants to simply collect email addresses would probably just display 1 Campaign choice, while a business that wants to give their customers the option to Follow or Like their company on different social platforms may show 2 or 3 Campaign choices.
Example - 1 Campaign
Example - 3 Campaigns
Setting Up A Campaign
From the Campaign tab of the Profile Editor area - click on an Campaign to edit that specific Campaign. Alternatively - press the "Create New Campaign " button to create an entirely new Campaign.
1 - Name the Campaign
Create a name for the Campaign. This is only used for your internal purposes and the public will not see this.
2 - Select an Campaign Button
Select a button from the library to represent the Campaign you are creating. This will be shown on the home screen of the app and is what a user will need to click on to start using the app.
Alternatively - you can design your own button and upload it.
3 - Setup User Activity Area
This area determines what screens/questions a customer will see when they do an Campaign. Add and arrange different tiles to the drag-and-drop area - they will be shown to the customer in the order you arrange them (from left to right).
Optional: Press the "Custom Background" button to add a custom background that will be the background for the screens that a customer will see when going through the Campaign sequence. This is not required as there is a stock background shown by default.
4 - Setup Follow Up Area (Optional)
The follow up actions are automatically initiated after user finishes the Campaign. Within the drag-and-drop builder area - drag up tiles from below to include the follow up actions you need.
Follow up actions include:
- Integrations - automatically forward any email addresses and contact information you collect to the CRM or Email Marketing Service of your choice.
- Add A Tag - add a tag to each customer record / data entry - this will be shown on the Excel/CSV report you download and can include additional information such as the name of an event that app was being used at or the name of an employee that used the app for your company.